FAQs

How do I manage my subscription?

To manage your subscription simply click the 'Manage Subscription' button on your welcome email. From here you'll be able to pause or cancel your subscription.

Alternatively, if you're having trouble then please fill out the contact form and our customer service team will take care of it!

If you'd like to add or delete products from your subscription we ask you do this at least 48 hours before your next box is due to be sent so we have time to process the changes. Otherwise, the changes may only be applied to the following month!

How much will I pay?

How much you pay will depend on the box you choose and how long you decide to subscribe for.

We offer a monthly subscription, a 3 month subscription (save 5%) or a 12 month subscription (save 20%).

We aim to make our boxes affordable for everyone to help keep your sock game strong!

When will my subscription start?

Your subscription will begin as soon as you make payment and we'll dispatch your order within 2 - 5 working days. Sometimes even next day!

When will I be charged for my subscription?

Your first payment will be taken at the time of purchase and then following monthly payments will be taken out around the same date.

For example, if you start a subscription on the 15th of June you will be billed around the 15th of every month.

Can I select the type of socks I recieve?

Absolutely! When building your box we offer three different options.

Casual, fun or surprise. Our casual socks are perfect for everyday wear, think spots, stripes and patterns, a must have in anyones sock drawer. Our fun socks are the perfect accessory to add a splash of personality to your outfit, bright, joyful, novelty designs.

Can't decide between casual or fun? Don't worry, our surprise option gives you the best of both worlds!

What if I don't like the socks I've received?

If for any reason you've been left feeling unsatisfied with your order please fill out our contact form and our Customer Service team will be more than happy to help.

When will my refund show in my bank?

Your refund should reach your bank account within 5 - 7 working days.